
12/07/24
We presented on the partnership objectives and the impact of myHealthE on service delivery
On the 25th June 2024, Craig Colling (Deputy Lab Lead, CAMHS Digital Lab), Jess Penhallow (Programme Manager, CAMHS Digital Lab) and Sarah Holloway (KMP Program Director) presented to over 250 staff from the Integrated Care System (ICS) in South East London.

Sarah introduced the KMP which represents a unique alliance between South London and Maudsley and King’s College London’s Institute of Psychiatry, Psychology & Neuroscience (IoPPN). Their mission is twofold: to enhance the prediction, prevention, and treatment of mental health disorders in children and young people, and to translate their research findings into improved local and global mental health services.
At the core of this initiative is myHealthE, a parent portal designed to streamline data collection, provide tailored information, and support families accessing child and adolescent mental health services (CAMHS) within South London and Maudsley. During the presentation, the team highlighted several key achievements and ambitions of the myHealthE platform.
Firstly, Craig outlined how myHealthE has significantly improved data collection efficiency: traditionally, only 8% of families received regular outcome measurements, but with myHealthE, this figure soared to 70%. This enhances treatment monitoring and enhances the care that historically underrepresented groups receive.
Secondly, Jess discussed the virtual waiting room in myHealthE, which offers families essential resources and updates while they wait for a CAMHS appointment, including personalised videos of local services and helpful informational materials. The virtual waiting room was a response to feedback from South London Listens regarding the challenging waiting times for CAMHS appointments.
In addition, Jess expanded on myHealthE's role in facilitating mental health research. The platform hosts a consent for contact register, enabling rapid recruitment for research studies directly through the portal. This capability was demonstrated in the Optima study, where myHealthE significantly outperformed traditional recruitment methods.
Looking ahead, the team behind myHealthE outlined plans to expand their reach beyond South London and Maudsley, potentially scaling nationally and introducing a version that is directly accessible by young people. This expansion aims to empower adolescents to engage directly with their mental health care, ensuring inclusivity and responsiveness to diverse needs.
Overall, the team showed that myHealthE represents a model shift in how mental health services are delivered and researched. By integrating clinical expertise with innovative digital solutions, the KMP not only enhances patient care within South London but also sets a precedent for global mental health innovation. As Sarah Holloway aptly summarised, initiatives like myHealthE exemplify the transformative power of collaboration between academia and healthcare in improving outcomes for children and young people's mental health.
As this project continues to evolve and expand, its impact promises to resonate far beyond its origins, shaping the future of mental health care delivery worldwide.
Thanks to Tosca Fairchild (Chief of Staff, South East London ICS) and Diane Hannaford (Internal Communications Officer, South East London ICS) for the invitation. Our team have been invited back to present at a later date to discuss future developments and their impact in CAMHS.